Company Name: Houlang (Nanchang) Electronic Commerce Co., Ltd.
Website: https://gvjqxfjb.shop
Email: [email protected]
Address: Room 601, Unit 3, Building 1, Xingguang Mingyuan,
No. 1299, Lvyuan Road, Wanli, Nanchang City, Jiangxi Province / 331000, China
1. Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your payment confirmation. You will receive a notification once your order has been shipped.
Please note that during peak seasons or promotional periods, processing times may be slightly longer.
2. Shipping Rates & Delivery Estimates
We offer standard international shipping and express options to most countries. Shipping charges and estimated delivery times will be calculated and displayed at checkout.
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard International | 7–15 business days | Based on location |
| Express Shipping | 3–7 business days | Based on location |
Delivery times are estimates and not guaranteed. Delays may occur due to customs clearance or local courier delays.
3. Shipping Destinations
We currently ship to most countries worldwide. If your country is not available at checkout, please contact our support team at [email protected] for assistance.
4. Tracking Your Order
Once your order is shipped, you will receive an email with a tracking number and a link to track your package. Please allow up to 48 hours for the tracking information to become available.
5. Customs, Duties & Taxes
International orders may be subject to import taxes, customs duties, and fees levied by the destination country. These charges are the responsibility of the customer and are not included in the shipping fee.
We are not responsible for delays due to customs clearance.
6. Lost or Delayed Packages
If your package is significantly delayed or appears to be lost, please contact us immediately. We will do our best to locate the shipment and provide a solution.
7. Incorrect Shipping Information
Please double-check your shipping address before placing your order. We are not responsible for packages delivered to the wrong address due to incorrect information provided by the customer.
If a package is returned to us due to an incorrect or incomplete address, we can re-ship it at the customer’s expense.
8. Contact Us
If you have any questions or concerns regarding shipping, please don’t hesitate to reach out to us:
Houlang (Nanchang) Electronic Commerce Co., Ltd.
🌐 Website: https://gvjqxfjb.shop
📧 Email: [email protected]
📍 Address: Room 601, Unit 3, Building 1, Xingguang Mingyuan,
No. 1299, Lvyuan Road, Wanli, Nanchang City, Jiangxi Province / 331000, China