Houlang (Nanchang) Electronic Commerce Co., Ltd. (“we”, “our”, or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your personal data when you visit our website https://gvjqxfjb.shop, contact us via [email protected], or make a purchase from our store.
1. Information We Collect
We may collect the following types of personal information from you:
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Personal Identification Information: Name, email address, phone number, billing and shipping addresses.
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Payment Information: Credit/debit card details or other payment method data (processed securely via third-party payment gateways).
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Order Information: Details of purchases made, items viewed, wish lists, and returns.
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Technical Data: IP address, browser type, device information, and usage statistics.
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Communication Records: Emails or messages you send to our customer support team.
2. How We Use Your Information
We use your information to:
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Process and fulfill your orders.
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Provide customer support and respond to inquiries.
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Improve our website, services, and user experience.
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Send order confirmations, shipping updates, and promotional offers (only if you opt-in).
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Comply with legal and regulatory requirements.
3. Sharing Your Information
We do not sell your personal data. We may share your information only with trusted third parties, such as:
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Payment processors
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Shipping and logistics providers
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Customer service platforms
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Legal authorities, if required by law
All third-party service providers are bound by confidentiality agreements and only use your data for the purpose of providing services on our behalf.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and improve our site performance. You can control cookie settings through your browser preferences.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. All payment transactions are encrypted and processed securely.
6. Your Rights
Depending on your location, you may have rights to:
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Access, correct, or delete your personal data.
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Object to or restrict our use of your information.
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Withdraw your consent to marketing communications at any time.
To exercise your rights, please contact us at [email protected].
7. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal data from children. If we discover such information, we will delete it promptly.
8. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised “Effective Date.” Please check back regularly for any changes.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us at:
Houlang (Nanchang) Electronic Commerce Co., Ltd.
📧 Email: [email protected]
📍 Address: Room 601, Unit 3, Building 1, Xingguang Mingyuan,
No. 1299, Lvyuan Road, Wanli, Nanchang City, Jiangxi Province / 331000, China